Privacy Policy
Effective date:
BestAIBot.in ("we","us","our") is a unit of PrabuTech Innovations also mentioned as PTI any where in the website for reference, a Registered MSME Udyam company in India. We provide AI voice bots, WhatsApp automation and chatbots for businesses. This Privacy Policy explains what data we collect, how we use it, and your rights.
1) Data We Collect
- Contact details submitted via forms (name, email, phone, company, message).
- Conversation metadata from voice/WhatsApp/chat interactions (time, intent, outcome). We do not record calls by default.
- Technical data (IP, device, pages viewed, cookies/analytics).
2) How We Use Data
- Respond to enquiries, provide demos and pilots.
- Configure and operate AI automations for you.
- Improve product quality, security and support.
- Legal compliance and abuse prevention.
3) Legal Basis
We rely on your consent, performance of a contract, and legitimate interests. We are DPDPA‑aware and GDPR‑friendly for customers serving EU residents.
4) Sharing & Processors
We use vetted processors for hosting, telephony, WhatsApp BSPs, email and analytics. Data is not sold. Access is role‑based.
5) Retention
Lead data is retained while active and for a reasonable period thereafter to support audits and legal requirements. You may request deletion.
6) Your Rights
- Access, correction, deletion, and withdrawal of consent.
- Opt‑out of marketing at any time.
7) International Transfers
Where applicable, we use standard safeguards and data‑processing agreements.
8) Cookies & Analytics
We may use essential cookies and privacy‑respecting analytics. You can control cookies via your browser.
9) Contact
Email: sales@bestaibot.in • Phone: +91 82485 57752
10) Changes
We may update this policy. Material changes will be posted here.